Help Center

What payments types do you accept?

We accept payment via bank wire transfer or Zelle. If you would prefer to pay with a Credit card, that option is available through our eBay store.

How is shipping handled?

All items are carefully packaged and shipped fully insured, with tracking provided for every order. We typically ship within 1-2 business days of payment confirmation via Fedex or USPS. Items will only be shipped to your nearest hold for pickup location. To receive the package, you will need to present a valid photo ID. We currently only ship within the United States.

Can I sell you my watch or use it as a credit towards my purchase?

Yes — we can purchase your watch outright or apply its value as credit toward your purchase. Send us photos and details, and we’ll get you a quote.

Can I see additional photos/videos before buying

Yes, of course — we’re happy to send additional photos or videos, and we’re also glad to FaceTime with you if you’d like to see the watch live before purchasing.

What is your return policy?

Due to the unique nature and limited availability of our pre-owned luxury timepieces, all sales are final. We encourage you to carefully review the listing details and photos before purchasing. If you have any questions or would like additional information, we’re happy to assist prior to your purchase. If your watch arrives not as described or damaged during shipping, please contact us immediately so we can make it right.

Do you test your watches before listing them?

Every watch is carefully inspected and confirmed to be in proper mechanical working condition prior to being listed for sale. If you would like additional technical information, we are happy to provide a current timegrapher reading upon request before your purchase.

Please reach us at dmtimepiecesllc@gmail.com if you cannot find an answer to your question.